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Privacy notice

Last updated: [DATE]. Draft: have this checked before launch.

Who we are

[TRADING NAME] is run by [NAMES], trading as [sole traders / a partnership / a limited company, company number X], based in London. Contact: [EMAIL].

What we collect

When you request a Cost Check we collect your name, work email, company, helpdesk, approximate ticket volume, whether AI is live, anything you write in the message box, and the numbers you entered in the calculator.

Why, and our lawful basis

To reply to your request and arrange the call. Our lawful basis is legitimate interests (responding to a business enquiry you made). We don't add you to a mailing list or sell your data.

Who processes it

Form submissions pass through [Formspree / your form provider] and arrive in our [email provider] inbox. We keep enquiry notes in a private tracker only the three of us can access.

How long we keep it

Up to 12 months after our last contact if you don't become a client. Client records are kept for as long as UK tax rules require.

Your rights

You can ask to see, correct or delete your data by emailing [EMAIL]. You can also complain to the Information Commissioner's Office at ico.org.uk.